Privacy Policy
Research Wheel Publishers is committed to maintaining your confidence as well as trust with respect to your privacy. This privacy policy describes how we use, collect and share your personal information.
Research Wheel Privacy Policy
This privacy policy applies to our websites, apps and other services, including programs and events, that refer or link to this privacy policy (each, a “Service”). This policy may be supplemented by additional privacy statements, terms or notices provided to you or by theService. The Research Wheel that owns or administers the Service, as identified therein, is the primary controller of your personal information provided to, or collected by or for, the Service.
Information we gather-
We collect information about you in many ways -
- Directly from your input,
- From third-party sources, and
- Through automated technologies
Information provided by you-
The various personal information that we collect directly from you rely on the content and features of the Service you use and how you otherwise interact with us and may include:
- Contact details such as your name, phone number, postal address, email address, and social media handle;
- Account login credentials, like usernames and passwords, password hints and similar security information;
- Other account registration and profile information, including professional, educational and other background information, for example your areas of interests, present position, field of study, practice area and gender, ORCID ID and photo;
- Content that you upload and share or store in your account, like comments, contributions, annotations and replies;
- Payment information, like a debit or credit card number, and ID numbers issued by the government;
- Details that you communicate with us, like queries or information you send to help and support;
- Communications preferences, like your preferred language and the frequency, type and format of the alerts you sign up to receive.
Data obtained from your institution
We may getinformation about you from the institution with which you are assosiated, employed or affiliated for activating and managing your access to and use of the institution’s subscription to the Service, including:
- Contact details, for instance your name and email address, postal address and phone number of the institution.
- Other account registration information, for example job designation or
- Institutional user identity.
Device and usage data
Automatically, the Service may gather information about your device interaction with the Service, like:
- Device, computer, and connection information,like IPaddress, operating system, browser type and version, and beside these other software installed on your device, unique device identifier and other technical identifiers, error reports and performance data;
- For educational Services, you view the course modules as well as test questions, answer or complete; and/or
- For location-aware Services, the physical location of your device.
With the help of our servers and the use of cookies and other technologies, we collect this data. If you want to control cookies, you can do this through your browser's settings and other tools. Neverthless, if you choose to block certain cookies, you may be unable to login, register, or access certain parts or make full use of the Service.
How your information is used
We are devoted to deliver a practical and relevant experience to you. Its all depend on how you interact with us and the Service, we utilise your personal information to:
- Supply, manage and activate your access to and use of the Service;
- Operation and carry out a request, download or other transaction;
- Always ready to offer you customized content and other personalization, so that the Service become more efficient for you and also more relevant to your interests and geography;
- By adding new content and features, we can enhance and improve the Service;
- Time to time notify you about amendments, updates and other announcements related to the Service;
- Provide technical, product and other support and help to keep the Service working, safe and secure; and/or
- Recognise usage trends as well as develop data analysis, including for the purposes of audits, research, reporting and other business operations.
We may also use your personal information to:
- Reply to your inquiries, comments, requests or concerns;
- Give an invitation to you to submit or review articles;
- Supply you the appropriate promotional messages and other information about our products, events and services
- Upgrade our products, events and services and also develop new ones; and/or
- Comply with our legal obligations, resolve disputes and enforce our agreements.
Sharing of your information
Research Wheel shares your personal information in the following ways and contexts.
Your institution/organisation-
If you approach the Service via a subscription administered by your institution/ organisation, then your personal data and certain usage data gathered through the Service, like how often you downloaded the items, any fee-based items you accessed, and test scores, may be accessed by or shared with the administrators authorized by your institution for the purposes of usage analysis, subscription management, course management and testing and remediation. If your institution is a corporation or other business entity, additional usage data, such as the types of records you viewed and the number of searches you ran, also may be shared for the purposes of cost attribution and departmental budgeting. We disclose to your institution or other third parties non-personally identifiable information, such as anonymous usage data reports and aggregated information, subject to any applicable legal or contractual obligations.
Legal purposes
We also will disclose your personal information if we have a good faith belief that such disclosure is mandatory to:
- Meet any applicable regulation, law, legal obligation or other legal process
- Notice, investigate as well as help prevent security, fraud or technical issues; and/or
- Protect the rights, property or safety of Research Wheel, our users, staff or others;
As part of a corporate transaction, such as a transfer of a journal or other assets to or an acquisition by or merger with another company.
Administrator data
Being an administrator of an institution and having a subscription to a Service, we will employ your details for communicating with you about your institution’s subscription and also related services. If you provide us contact information of your co-workers, we may include a reference to you when we contact those individuals with communications about the Service
Your communications preferences
Whenever you register with the Service, you can also customize and supervise your communications preferences and other settings, just by updating your account features and preferences, by using the “opt-in/out” or subscribe/unsubscribe mechanisms or other means provided within the communications that you receive from us or by contacting us. We keep the right to inform you of changes or updates to the Service whenever mandatory.
Accessing and updating your information
The registered users may allowed by theServices to directly access their account details and make amendments or updatesat any time.
The user is solely responsible to keep such information up to date. If the registered users want to close their account, then they can do it directly through the Service or by contacting the Service’s help desk.
You have the right under certain privacy and data protection laws, as may be applicable, to request free of charge:
- To access, emendation and deletion of your personal details;
- Restriction of our processing of your personal information, or to object to our processing;
- Portability of your personal details
If you wish to exercise any of these rights, please contact us. We will reply to your request regular with relevant laws. For protecting your privacy as well as security, we may require you to prove your identity. You may appoint an authorized agent, who make a request on your behalf subject to proof of identity and authorization.
Data Retention
We keep your personal detailsfor aslong as obligatory to supply the Service and fulfillthe transactions you have appealed,or for other important purposes such as complying with our legal obligations, maintaining business and financial records, maintaining security, resolving disputes, detecting and preventing fraud and abuse, and imposing our agreements.
Data Security
We take safety measures to protect your personal details against theft, loss and misuse and unauthorized access, disclosure, modification and destruction through the use of appropriate technical and organizational measures.
Locations of processing
Your personal details may be stored and processed in your region and globally. We take steps, comprising through contracts, to make sure that the all the details continues to be safegaurded wherever it is located in a manner consistent with the standards of protection required under relevant law.
Grounds for processing
Whenever we process anyone personal details within the scope of certain privacy as well as data protection laws, we do like this:
- where obligatory to supply the Service, fulfill a transaction or otherwise conduct a contract with you or at your appeal prior to entering into a contract;
- Where mandatory for our compliance with relevant law or other lawful obligation;
- Where obligatory for the performance of a work done for the public interest;
- Where appropriate, with your permission; and/or
- As necessary to operate our business, protect the security of our systems, customers and users, detect or prevent fraud,or fulfill our other legitimate interests as described in the sections above, except where our interests are overridden by your privacy rights.
Where we rely on your consent to process personal information, you have the right to withdraw your consent at any time, and where we rely on legitimate interests, you may have the right to object to our processing.
Changes
Time to time we will update this privacy policy. Any alterations will be posted on this page with an updated revision date. If we make any material changes, we will provide notice through the Service or by other means.
Contact
If you have any questions, comments, complaints or requests regarding this privacy policy or our processing of your information, please contact us at contact@rwpublisher.com